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I did not need to run the claim script again. I followed the link to here: Editing the Preferences.xml, alone, was enough to fix it. I went to the error page for the script here: The 401 error has several meanings, but since the script was able to authenticate my credentials and only failed when trying to claim the server (as seen in the script's output above) it likely meant that the server was somehow claimed. Note: If you use a google account to log into plex, to pass the script's user authentication you will need to log into your plex account and create a username and password in your account settings. How I discovered this was the problem: I tried using the claim script suggested by /u/dane22 from here: When running the script it output: Comparing entered passwords It now works on both my PC and mobile app. Now that you have completed the setup wizard, you can start exploring Plex options and all the things it can do.I followed the Linux instructions from here: Once I removed the Preferences.xml entries and restarted the server, the web client prompted me to claim the server (I had previously tried deleting Preferences.xml, and was presented with the initial setup prompts, but that didn't fix it.). You can add as many Libraries as you want.Ĭlick Next, then Done and you will be redirected to the Plex web dashboard. In thew next step click on the Browse for media folder and add the path to the directory that will contain the Movies media files, in our case /opt/plexmedia/movies.Ĭlick on the Add button and then on the Add Library. When the popup window shows, select movies as library type and click Next. On the next screen enter your Plex server name, leave the Allow me to access my media outside my home box checked, and click Next. Once you sign up you will be redirected to the page with information about how Plex works as shown below: If you want to access premium features you can purchase a Plex Pass plan. Heres an easy fix To fix this problem automatically, click the Download button. If you prefer to fix this problem manually, go to the 'Let me fix it myself' section. Press the Google, Facebook or Email button to create a free Plex account. Step 1: Enable Microsoft Installer logging and Windows Update verbose logging To have us enable logging for you, go to the 'Heres an easy fix' section. In order to use the Plex Media Server you will need to create an account. To fix this problem automatically, click the Download button. To have us enable logging for you, go to the 'Here's an easy fix' section. Open your browser, type and you will be presented with the following screen: Step 1: Enable Microsoft Installer logging and Windows Update verbose logging. Now we can proceed with the server configuration. You can choose any location to store the media files, just make sure you set the correct permissions. Code: Select all sudo chown -R plex: /opt/plexmedia
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